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# Options Field

# TABLE OF CONTENTS

* #### 1. What is the Option field
* [2. Options field settings](#2.-Options-field-settings)
* [2.1 Name](#2.1-Name%C2%A0%C2%A0)
* [2.2 Field to take input value from](#2.2-Field-to-take-input-value-from%C2%A0%C2%A0)
* [2.3 Use template](#2.3-Use-template%C2%A0%C2%A0)
* [2.4 Transform field to option type](#2.4-Transform-field-to-option-type%C2%A0%C2%A0)
* [2.5 Input Value](#2.5-Input-Value-%C2%A0)
* [2.6 Output Value](#2.6-Output-Value%C2%A0)
* [3. Example and how to use it](#3.-Example-and-how-to-use-it)

---
### 1. What is the Option field

The Options field represents a field whose values are transformed by matching inputs with outputs. Meaning that A field on the left side can represent a field on the right side.

### 2. Options field settings

![](https://storage.crisp.chat/users/helpdesk/website/-/5/1/b/1/51b1f7115a6e5c0/d753f430-0a35-46e2-ac8e-422c0e_1jlbrpl.png)

#### 2.1 Name

The name of the options custom field that you would like to see in the Mapping section.

#### 2.2 Field to take input value from

The field you would like to take the values from.

#### 2.3 Use template

Possibility to use the template that has already been set.

#### 2.4 Transform field to option type
####

This option will change the original field type to option type.

#### 2.5 Input Value

The value that you would like to receive from this field.

#### 2.6 Output Value

The value that you would like to send from the custom field.

### 3. Example and how to use it

The Options field is used for mapping with the option fields, meaning you can set one value that you are receiving into another value and send that other value of your choosing.

To find the Options field simply go to your mapping on the bottom left and click on the **"+"**

sign where it says custom fields and click on Options Field

![](https://storage.crisp.chat/users/helpdesk/website/-/b/9/4/f/b94fd4e024922000/f7908668-e4c3-43a7-862b-481880_1vbcu8r.png)

Here are all the settings for the options field:

![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/5/4/eb5447f835693800/4078d923-70c3-4d54-a625-aff127_gyzf0r.png)

For this use case, we will use Colors. Let's say that the colors in our Shopify store of a T-shirt are Blue, Green, and Red we will set the input value for Blue to be 1, For Green 2, and Red 3, and put the Output value to Blue Green and Red, it should look something like this.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/8/f/f/c8ff5430920bd800/f6563b24-d102-4f22-b498-a86973_21drzh.png)

So now, when we receive data from our source integration, we will know which color is which number when we are sending out that data.

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We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [[email protected]](/cdn-cgi/l/email-protection#fe8d8b8e8e918c8abe8d87909d8d8e979a9b8cd09d9193) or our Chat Widget!