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# How to Integrate Pipedrive - Help Center - SyncSpider

**TABLE OF CONTENTS**

* [Description](#Description)
* [Entities](#Entities)
* [Steps to integrate Pipedrive](#Steps-to-integrate-Pipedrive)
* [Step 1: Choose Pipedrive Integration](#Step-1%3A-Choose-Pipedrive-Integration)
* [Step 2: Name your Integration](#Step-2%3A-Name-your-Integration)
* [Step 3: Provide Pipedrive Credentials and API Token](#Step-3%3A-Provide-Pipedrive-Credentials-and-API-Token)
* [Step 3.1: How to Find Your Base URL and API Token in Pipedrive](#Step-3.1%3A%C2%A0How-to-Find-Your-Base-URL-and-API-Token-in-Pipedrive)
* [Additional Information - Managing Deleted Deals](#Additional-Information--%C2%A0Managing-Deleted-Deals-)
* [Additional Resources](#Additional-Resources)

---
## Description

**Pipedrive** is a popular, sales-centric CRM solution used by over 100,000 businesses in 179 countries. Known for its intuitive, easy-to-use design, Pipedrive helps sales teams stay organized, close more deals, and automate time-consuming tasks.

Integrating Pipedrive with SyncSpider allows you to seamlessly connect Pipedrive’s CRM capabilities with other tools, automating workflows and ensuring your data is synchronized across platforms. This integration is ideal for managing contacts, leads, and deals more efficiently, saving valuable time for your sales team.

---
---
## Entities
| Source | Target |
| --- | --- |
| Get Companies | Add or Update Company |
| Get Persons | Add or Update Person |
| Get Leads | Update Person |
| Get Currencies | Update Company |
| Get Lead Labels | Add Lead |
| Get Deals | Add Lead Labels |
| Get Stages | Update Lead |
| Get Pipelines | Add or Update Deal |
| Get Users | Update Deal |
| Get Products | Add or Update Product |
|  | Update Product |

---
---
## Steps to integrate Pipedrive
---
### Step 1: Choose Pipedrive Integration

In SyncSpider, navigate to the **Integrations** menu and click '**Connect new app**'.

Search for "**Pipedrive**" in the search bar.

![Selecting Pipedrive integration.](https://storage.crisp.chat/users/helpdesk/website/-/4/c/1/6/4c16d212e8214c/047086d3-5128-49e7-9dc8-c0f1e9_skysfm.gif)

---
### Step 2: Name your Integration

Enter the Name of the Integration.

![SyncSpider integration setup screen prompting the user to name the new Pipedrive integration.](https://storage.crisp.chat/users/helpdesk/website/-/9/6/8/5/968578cd7b647000/a2b03d92-8ca6-4600-9a71-9dc5f6_1xtfwrj.png)

### 
### Step 3: Provide Pipedrive Credentials and API Token
You will be prompted to enter your Pipedrive **Base URL** and an **API Token**.  
![SyncSpider setup screen for Pipedrive, requiring Base URL and API token.](https://storage.crisp.chat/users/helpdesk/website/-/6/b/3/f/6b3f29eab2f58400/f5915eb2-3b1a-45ae-8605-8f29c1_1tshg34.png)

---
#### Step 3.1: How to Find Your Base URL and API Token in Pipedrive

For the **Base URL**, this is typically in the format `_https://[your-company-name].pipedrive.com_`_/_

Replace `_[your-company-name]_` with the company domain you used when setting up your Pipedrive account.

To obtain your **API Token**, Log In to your Pipedrive account and click on this [link](https://support.pipedrive.com/hc/en-us/articles/207344545-How-can-I-find-my-personal-API-key-) to find the API token.

**Or**

Follow the steps below:

1. Click on the option ‘**settings**’ available right side of the screen as shown below.

![Selecting Settings panel inside Pipedrive](https://storage.crisp.chat/users/helpdesk/website/-/3/b/3/c/3b3c5883c3619e00/d1587ba6-2177-459d-b977-d60060_3bm5am.png)

2.  Then, Click on **API** in personal preferences. You would be able to see the API token.

![Generating the API Token](https://storage.crisp.chat/users/helpdesk/website/-/c/7/f/0/c7f02743689c2800/ed9e8957-0aca-4248-8e83-4cd00e_1c5nq7l.png)
 **Congratulations!** Pipedrive is now successfully integrated.

---
## Additional Information - Managing Deleted Deals

Pipedrive has updated how deleted deals are handled, which may affect your SyncSpider integration. Once a deal’s status is set to "deleted" in Pipedrive, it cannot be edited or updated through the integration unless it is restored first. This means that any attempts to modify a deleted deal via SyncSpider will be restricted until you manually restore the deal in Pipedrive.

It’s important to note that once a deal is marked as "deleted," SyncSpider is no longer able to retrieve it. This change aligns with how Pipedrive handles deleted contacts and organizations, ensuring that data marked for deletion remains unchanged.

---
## Additional Resources

**Learn more about SyncSpider's capabilities and how to optimize your Pipedrive integration with these additional resources:**

* [What is an Entity?](https://support.syncspider.com/en/support/solutions/articles/3000115865)
* [What are Source and Target Integrations?](https://support.syncspider.com/en/support/solutions/articles/3000115884)
* [How to create a Task?](https://support.syncspider.com/en/support/solutions/articles/3000115449)
* [Custom Fields](https://support.syncspider.com/en/support/solutions/articles/3000115941)

---

**Pipedrive** is just one of the tools we support!

To check the list of the tools and features we support please click [here](https://syncspider.com/integrations/)!

If you don't see your favorite tool on our list, please take the time and send us the request [here](https://roadmap.syncspider.com/boards/integrations?sort=cached_votes_up) to create an integration for you or UP-vote if it's already on the list :)

We develop integrations based on the requests and up-votes :)

We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [[email protected]](/cdn-cgi/l/email-protection#d3a0a6a3a3bca1a793a0aabdb0a0a3bab7b6a1fdb0bcbe) or our chat widget!