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# How to Integrate PagerDuty - Help Center - SyncSpider

## TABLE OF CONTENTS

* [Description](#Description)
* [Entities](#Entities)
* [Steps](#Steps)
* [Step 1.](#Step-1.)
* [Step 2.](#Step-2.)
* [Step 3.](#Step-3.)
* [Step 4.](#Step-4.)

---
## Description

PagerDuty is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.

---
---
## Entities
| Source | Target |
| --- | --- |
| Send Services | Add Users |
| Send Users | Add Teams |
| Send Teams | Add Services |
| Send Escalation Policies | Add Incidents |
| Send Incidents |  |
| Send Tags |  |
| Send Business Services |  |
| Send Priorities |  |

Possible Task Triggers are: Schedule ( Hourly, Daily, Weekly and Monthly )

On Event ( Task Succeeded event)

---
---
## Steps
### Step 1.

Either while **Creating a Task** or in the Integrations menu.

Enter the name of the integration in the search bar.
![Selecting the PagerDuty integration](https://storage.crisp.chat/users/helpdesk/website/-/3/5/7/3/3573a1cd04984600/5916ca24-9d27-42e8-a8c0-5ffd4a_tllqxu.png)

### Step 2.

Enter the Name of the Integration.

You can optionally also enter a description.

![Naming the Integration](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/6/4fa6483d817f0800/1a301b64-2cdb-4ccb-9d6f-db3de4_ivhvrr.png)

### Step 3.

You will be prompted for the **API Key.**

****

![Inserting the API Key ](https://storage.crisp.chat/users/helpdesk/website/-/2/6/8/9/26892f038daf6800/745752fa-a6e2-4fd2-bd58-f2090f_1vycddx.png)

### Step 4.

To obtain the API Key, go to **"Integrations".**

![Selecting the Integrations panel](https://storage.crisp.chat/users/helpdesk/website/-/5/a/f/9/5af9a64650d1f000/977a8fed-5c8e-4344-b13f-083c18_15b8j9d.png)

Then click on **"API Access Keys" and "Create New API Key".**

![Generating the API Key](https://storage.crisp.chat/users/helpdesk/website/-/b/c/a/6/bca6b7bb65c6d800/6fea1147-a638-4d34-9051-9e5f47_4zacf9.png)

Put a description and Simply copy and Paste the code in SyncSpider.

---
---

**PagerDuty** is just one of the tools we support!

To check the list of the tools and features we support please click [here](https://syncspider.com/integrations/)!

If you don't see your favorite tool on our list, please take the time and send us the request [here](https://roadmap.syncspider.com/boards/integrations?sort=cached_votes_up) to create an integration for you or UP-vote if it's already on the list :)

We develop integrations based on the requests and up-votes :)

We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [[email protected]](/cdn-cgi/l/email-protection#dfacaaafafb0adab9faca6b1bcacafb6bbbaadf1bcb0b2) or our chat widget!