> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.syncspider.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Integrate Lob

## TABLE OF CONTENTS

* [**1) Description**](#1)-Description)
* [2) Entities](#2)-Entities)
* [3) Steps](#3)-Steps)
* [Step 1: Select the Lob Integration](#Step-1%3A-Select-the-Lob-Integration)
* [Step 2: Enter the Integration Name](#Step-2%3A-Enter-the-Integration-Name)
* [Step 3: Generate an API Key](#Step-3%3A-Generate-an-API-Key)
* [**Step 4:** Enter the API Key and Password](#Step-4%3A-Enter-the-API-Key-and-Password)

---
## 1) Description

Lob is a platform that integrates with your CRM, marketing automation & customer data tools that automate the creation and delivery of relevant, personalized direct mail as a part of your campaigns.

With Lob you can send postcards, checks or letters the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones.

---
## 2) Entities

| Source | Target |
| --- | --- |
| Send Addresses | Add Address |
| Send Postcards | Add Postcard |
| Send Templates | Add Template |
| Send Letters | Add Letter |
| Send Checks | Add Check |
| Send Bank Accounts | Add Bank Account |
| Send Billing Groups | Add Billing Group |
| Send Cards | Add Card |

---
## 3) Steps

### Step 1: Select the Lob Integration

Either while **Creating a Task** or in the **Integrations** menu.

Enter the name of the integration in the search bar.

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/3089203417/original/NmcMXmiAUKoR75mnSmm2nk0QWMIDIRp9tA.png?1666954878)

### Step 2: Enter the Integration Name

Enter the Name of the Integration.

You can optionally also enter a description.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/a/6/67a6c7958f21f400/0f9a5b5c-a22f-466a-ae35-4d9df7_cx4ryw.png)

### 
### Step 3: Generate an API Key

To obtain the API Key please follow the steps below.

1. Log into your Lob account, navigate to your Account, and press **Settings** from the dropdown menu.

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/3089337668/original/ze_dG_RSqr0ZNW4-QWI41aGYBsURIMsnMg.png?1667229759)

2. Navigate to the **API Keys** section:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/2/6/1/f2610a830294e000/669360ba-0cef-4940-b60b-a67242_1vu5mx3.png)

**Note:** To make the API as explorable as possible, accounts have **Test** and **Live** environment API keys.

**To switch between environments, use the appropriate key for that environment when performing a request. You can find each environment's API key in your dashboard under Settings.**

**Test API keys are always prefixed with `test_` and production API keys with `live_`.**

3. Chose the API Key you would like to use for your Integration.

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/3089343693/original/W_yXDMhu6b6RiyD4eTYUn-F9U7WVkX76wQ.png?1667239082)

**Secret API keys** should be kept confidential and only stored on your own servers.   
Your account's secret API key can perform any API request to Lob without restriction.

**Publishable API keys** are limited to US verifications, international verifications, and US autocomplete requests.

### Step 4: Enter the API Key and Password

Simply copy the generated API Key and paste it into the **Username** field

In the Password field enter the same password as your Lob account.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/4/7/1/c471e6d34b85e000/c7dbfda7-7ae2-45e2-a0a5-61fcb9_2zhada.png)

Press **Finish**.

**Congratulations!** Lob is now successfully integrated.

---

We hope that this covers everything. If you have any further questions or need additional clarification, please contact us via [[email protected]](/cdn-cgi/l/email-protection#3f4c4a4f4f504d4b7f4c46515c4c4f565b5a4d115c5052) or our chat widget!