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# How to Integrate Intercom - Help Center - SyncSpider

## TABLE OF CONTENTS

* [Description](#Description)
* [Entities](#Entities)
* [Steps](#Steps)
* [Step 1.](#Step-1.)
* [Step 2.](#Step-2.)
* [Step 3.](#Step-3.)
* [Step 4.](#Step-4.)

---
---
## Description

Intercom is a Customer Communications Platform. With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. The world's most successful companies, like Atlassian, Shopify, and New Relic use Intercom to deliver conversational customer experiences through chat, bots, and personalized messaging.

---
---
## Entities
| Source | Target |
| --- | --- |
| Send Contacts | Add Contacts |
| Send Companies | Add Companies |
| Send Teams |  |
| Send Admins |  |
|  |  |

Possible Task Triggers are: **_on schedule_** (hourly, daily, weekly, monthly), **_upon an API call event_** or **_upon successful completion on trigger task._**

---
---
## Steps
### Step 1.

Either while **Creating a Task** or in the Integrations menu.

Enter the name of the integration in the search bar.

![Selecting Intercom integration](https://storage.crisp.chat/users/helpdesk/website/-/b/1/4/9/b14978252a492800/bc0f3188-ec51-4939-ba9b-f767c6_w601hs.png)

### Step 2.

Enter the Name of the Integration.

You can optionally also enter a description.

![Naming the Integration](https://storage.crisp.chat/users/helpdesk/website/-/d/6/b/3/d6b389446f58b00/5a5cfcfb-ec30-42ea-a0f4-7121b3_bz06sm.png)

### Step 3.

You will be prompted for the **Login.**

****

![Logging into the Intercom ](https://storage.crisp.chat/users/helpdesk/website/-/6/6/0/9/6609739fa42adc00/e888e3cf-072e-4758-9321-04fc62_11ydt99.png)

### Step 4.

A new tab or window will emerge. Please log in to your _Intercom_ account.

![Logging into the Intercom ](https://storage.crisp.chat/users/helpdesk/website/-/4/6/c/8/46c87aad0eeb4c00/58b19fdb-f3f7-4286-aef1-8ff43f_1j5qyjr.png)

_Note:_ if you see the screen below, please make sure you have the permission rights correctly setup to add integrations for your Intercom account or contact your administrator, as well as double-checking the Intercom limitations on the amount of integrations and the amount already in use!

![Authorizing SyncSpider permission ](https://storage.crisp.chat/users/helpdesk/website/-/3/f/5/d/3f5da3bb42c4d000/6354a374-7b53-4fc9-b1b5-a39e7b_1l1dl88.png)

To check/enable access and permission rights, on your Intercom account please proceed to the **Teammates** section of your settings menu, where you can edit the permissions of each team-member.

![Selecting the Teammates section](https://storage.crisp.chat/users/helpdesk/website/-/a/4/a/b/a4abf02c9d075800/4baccdea-c5a7-4f3d-898f-8522fe_t88xk6.jpg)

---
---

**Intercom** is just one of the tools we support!

To check the list of the tools and features we support please click [here](https://syncspider.com/integrations/)!

If you don't see your favorite tool on our list, please take the time and send us the request [here](https://roadmap.syncspider.com/boards/integrations?sort=cached_votes_up) to create an integration for you or UP-vote if it's already on the list :)

We develop integrations based on the requests and up-votes :)

We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [[email protected]](/cdn-cgi/l/email-protection#94e7e1e4e4fbe6e0d4e7edfaf7e7e4fdf0f1e6baf7fbf9) or our chat widget!