> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.syncspider.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Integrate ChargeDesk - Help Center - SyncSpider

## TABLE OF CONTENTS

* [Description](#Description)
* [Entities](#Entities)
* [Steps](#Steps)
* [Step 1.](#Step-1.)
* [Step 2.](#Step-2.)
* [Step 3.](#Step-3.)
* [Step 4.](#Step-4.)

---
---
## Description

Billing support and workflow platform that communicates with help desk to facilitate refunds, charges, coupon management, and more.

---
---
## Entities
| Source | Target |
| --- | --- |
| Send Customers | Add Customers |
| Send Products | Add Products |
| Send Subscriptions | Add Subscriptions |
| Send Charges | Add Charges |

The task can be triggered by the following events:

• on successful completion of a different task

• API call

---
---
## Steps
### Step 1.

Either while **Creating a Task** or in the Integrations menu.

Enter the name of the integration in the search bar.
![Selecting the ChargeDesk integration](https://storage.crisp.chat/users/helpdesk/website/-/a/6/5/f/a65fd80ac11e6000/a7e9dfe7-c971-4dc5-a0f7-b92b67_1ilgbaw.png)

### Step 2.

Enter the Name of the Integration.

You can optionally also enter a description.
![Naming the Integration](https://storage.crisp.chat/users/helpdesk/website/-/1/f/5/3/1f5344a82433c100/e4bc09ed-778e-4dd8-9a4c-3bcf3b_xw6lje.png)

### Step 3.

You will be prompted for the **Secret Key**.
![Inserting the Secret Key (API Key)](https://storage.crisp.chat/users/helpdesk/website/-/a/0/7/8/a0782f0a5f08a000/e15adae5-5347-4923-a382-711e64_7k8vm9.png)

### Step 4.

Type in your login credentials where you were prompted to by SyncSpider and click Next.

Your **Secret Key** can be found by clicking on API & Webhooks button in the bottom left of the ChargeDesk Dashboard.

![Obtaining the Secret Key](https://storage.crisp.chat/users/helpdesk/website/-/2/e/1/b/2e1bede450ec9000/77228689-1212-452b-8497-18b64e_1tmavbs.png)

Simply copy and paste it to a prompted field and you are all set!

---
---

**ChargeDesk**  is just one of the tools we support!

To check the list of the tools and features we support please click [here](https://syncspider.com/integrations/)!

If you don't see your favorite tool on our list, please take the time and send us the request [here](https://roadmap.syncspider.com/boards/integrations?sort=cached_votes_up) to create an integration for you or UP-vote if it's already on the list :)

We develop integrations based on the requests and up-votes :)

We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [[email protected]](/cdn-cgi/l/email-protection#f784828787988583b7848e999484879e939285d994989a) or our chat widget!