> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.syncspider.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Integrate ChannelEngine - Help Center - SyncSpider **TABLE OF CONTENTS** * [Description](#Description) * [Entities](#Entities) * [Steps to Integrate ChannelEngine](#Steps-to-Integrate-ChannelEngine) * [Step 1. Add the Integration](#Step-1.-Add-the-Integration) * [Step 2. Name the Integration](#Step-2.-Name-the-Integration) * [Step 3. Enter ChannelEngine Credentials](#Step-3.-Enter-ChannelEngine-Credentials) * [Step 4. Locating ChannelEngine Credentials](#Step-4.-Locating-ChannelEngine-Credentials) [Additional Resources](#Additional-Resources) --- ## Description **ChannelEngine** bridges the gap between your ERP, PIM, WMS, or eCommerce platforms and global marketplaces. It empowers businesses to maximize sales and streamline operations by managing product listings, inventory, orders, and returns across multiple sales channels from a single interface. With its robust API and extensive integration capabilities, ChannelEngine simplifies the complexities of cross-border eCommerce and helps brands expand their reach. When connected to SyncSpider, ChannelEngine gains even more flexibility, enabling seamless automation of workflows and data synchronization with other platforms. --- ---   ## Entities                             | Source | Target | | --- | --- | | Get Orders | Acknowledge Order | | Get Returns | Create Merchant Return | | Get Merchant Returns | Create Shipment | | Get New Orders | Update Stock | | Get Stock | Update Shipment | | Get Channels | Mark Return as Received | | Get Merchant Specific Order | Create Cancellation | | Get New Merchant Return | Upload Invoice | --- --- ## Steps to Integrate ChannelEngine ### Step 1. Add the Integration In SyncSpider, navigate to the **Integrations** menu and click '**Connect new app**' Search for "ChannelEngine" in the search bar. ![](https://storage.crisp.chat/users/helpdesk/website/-/e/b/b/7/ebb7d2e379d72800/9daf3800-3ba7-4a04-9f79-509338_6e98pe.png) --- ### Step 2. Name the Integration Enter a name for the integration and click **'Next.'** ![](https://storage.crisp.chat/users/helpdesk/website/-/3/1/8/d/318dc39c8f597800/4c1f9340-da92-4fc8-bb26-7834e8_14zv75q.png) ### Step 3. Enter ChannelEngine Credentials You will be prompted for the **Base URL** and **API Token** associated with your ChannelEngine account. ![](https://storage.crisp.chat/users/helpdesk/website/-/2/4/3/a/243af79aa02f7c00/3992e2dc-7911-4734-874f-328bab_1gaprlt.png) --- ### Step 4. Locating ChannelEngine Credentials To find your **Base URL** and **API Token**, log in to your ChannelEngine dashboard. You can add your [ChannelEngine URL](https://support.channelengine.com/hc/en-us/articles/9468689110173-ChannelEngine-log-in-to-your-environment) by simply copying the URL from your dashboard. The URL follows the format `**.channelengine.net**` To retrieve the [API Token](https://support.channelengine.com/hc/en-us/articles/4409502549661-ChannelEngine-get-API-access), select **Settings** from the left-hand menu and then click on **'****Merchant API Keys'**. ![](https://storage.crisp.chat/users/helpdesk/website/-/6/8/8/0/688071d9d0077400/1c1db323-64fa-43b0-808b-c30978_1uhikk0.png) From there click on **'******Add'**** under **'******Merchant API Key'**.** ![](https://storage.crisp.chat/users/helpdesk/website/-/b/0/0/b/b00b4e892f381800/e397fa90-6656-4daf-8346-c513c1_1w9zpnn.png) Enter a name to describe the key and click on '**Add'** again. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/9/7/3097851000c7d000/e6946375-f4de-4e8a-8a86-83a59e_1i3epr6.png) After you have added it, simply copy and paste it into SyncSpider. Once you have added your ChannelEngine URL along with your API Token, click '**Save'** to complete the setup. --- ## Additional Resources **Learn more about SyncSpider's capabilities and how to optimize your ChannelEngine integration with these additional resources:** * [How to Automate Invoice Retrieval from Plentymarkets to Channel Engine](https://support.syncspider.com/en/support/solutions/articles/3000129140) * [What are the Task Runs, and how to calculate them?](https://support.syncspider.com/en/support/solutions/articles/3000116097) * [Custom API connections](https://support.syncspider.com/en/support/solutions/articles/3000115801) --- --- **ChannelEngine** is just one of the tools we support! To check the list of the tools and features we support please click [here](https://syncspider.com/integrations/)! If you don't see your favorite tool on our list, please take the time and send us the request [here](https://roadmap.syncspider.com/boards/integrations?sort=cached_votes_up) to create an integration for you or UP-vote if it's already on the list :) We develop integrations based on the requests and up-votes :) We hope that this covers everything. If you have any further questions or need additional clarification please reach out to us via [[email protected]](/cdn-cgi/l/email-protection#285b5d5858475a5c685b51464b5b58414c4d5a064b4745) or our chat widget! #