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> Use this file to discover available pages before exploring further.
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# Connect your Outlook email via SMTP

1. Select Email from our list of Integrations, or by typing email in the search bar:

![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/f/8/3af81785a4d4fc00/457fe4ef-697f-42ff-8496-0d389e_iankk3.png)

2. Enter the desired name and description (optional) and click **"Next"**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/1/3/1c13100b8c514f00/2291fbc5-dbdd-4875-86c8-e5c6c8_s6xsa8.png)

3. Select **SMTP** as the server type, and enter the following data:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/2/d/f/a2df43d44ad14000/c0316504-88d1-4894-bcfb-9c2f56_1k5q2p1.png)

• Host: smtp.office365.com

• Port: 587

• Security: TLS

• Username: your email

• Password: your password

• Authentication method: LOGIN

To verify the SMTP settings are correct for your Outlook you can visit the following page in your Outlook Webmail:

[https://outlook.live.com/mail/0/options/mail/accounts/popImap](https://outlook.live.com/mail/0/options/mail/accounts/popImap)

Are you using 2 Step Authentication for your Microsoft Account?

Then an App-Password is required to set up this integration.

In order to set up an App-Password for your account you can visit the following page:

[https://account.live.com/proofs/Manage/additional](https://account.live.com/proofs/Manage/additional)

Here you will find the option to create a new app password

![](https://storage.crisp.chat/users/helpdesk/website/-/f/2/e/9/f2e9709d26759800/2ade2905-9c51-4e3d-8bae-ac81f1_1yoc8zg.png)

You can find additional help regarding this process on the following page:

[https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944](https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944)

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