With our Freshdesk integration model, you'll be able to Send and Receive Contacts and Ticket Data from any 3rd app SyncSpider supports, either on schedule- at specific intervals, or on successful completion of a different task.
First, login to your SyncSpider account, click on the option ‘Integrations’ on the left side of the screen as shown in the screenshot below.
You will be able to see all the integrations offered by SyncSpider on your screen. Now, select Freshdesk application from the list.
Or use the search bar to find it easily:
P.S. You can add new integration while Creating a task as well.
After selecting Freshdesk, enter the integration name and description then click on the next button.
NOTE: You can have more than one integration with one app/tool. E.G. Integrate your Google sheet with business email and WooCommerce. Using descriptions will help you to organize better.
Now, you need to enter the API key for the integration. The next steps would help you to generate it.
This API key has to be entered so that it facilitates the integration between Sync Spider and Freshdesk.
To generate the API key, you would need to login to your Freshdesk account and click on profile settings at the right side corner of the screen as shown in the screenshot.
The API key is now visible. You can copy the API key and URL to your SyncSpider account and click finish.
The integration is successful!!
Freshdesk is just one of the tools we support!
To check the list of the tools we support, please click here.
If you don't see your favorite tool on our list, please take the time and send us a request here to create an integration for you OR Up-vote it if it's already on the list :)
We develop the integrations based on the requests and up-votes :)